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General Retail Manager


Woodbridge, NJ

Reports To:<

Executive Management

Summary:

The General Retail Manager is responsible for the daily operations and profitability of the store according to set goals and business objectives. Daily operations include Sales Management, Merchandising, Human Resources / Staff Development, Inventory Control, Safety and Sanitation, Security / Loss Prevention, Customer Satisfaction, Overall Labor Scheduling and Staff Supervision, Community Involvement, Special Event Management, Store Marketing, Expense Control and Overall Store Profitability.

  • Greet and assist customers in a way that models exemplary conduct to other staff
  • Maintain a professional demeanor with customers and staff
  • Provide an effective recruiting program and develop promotable candidates at all levels
  • Train and develop staff to provide customers with an exception shopping experience
  • Train and develop staff to be exceptionally knowledgeable of the products and services offered by the company and the trends in the sports serviced by the company
  • Ensure that all health, safety and security regulations are adhered to and required standards are met
  • Maintain adequate stock through efficient inventory management
  • Display all merchandise and ensure all window presentations and floor displays comply with company requirements
  • Take inventory each calendar quarter with weekly spot checks as may be required
  • Maintain and secure all company assets
  • Increase sales, expand markets, and promote business to meet the goals within provided guidelines
  • Ensure company requirements are followed for checking deliveries and packing slips
  • Track all expenditures
  • Assist in creating accurate sales forecasts
  • Assist in creating budgets
  • Ensure store shelves and displays are always stocked and that items are well presented with correct pricing
  • Record and track prices in a place accessible to all staff if needed
  • Recommend price adjustments in line with changing market conditions
  • Provide management with required sales, staff and other assigned performance reports
  • Adequately schedule staff and process payroll according to company requirements
  • Ensure that all staff are trained to handle cash and all other payment methods
  • Ensure adequate training for operating the cash register to ensure seamless customer service
  • Hold staff accountable for cash box deficits
  • Balance sales, print and record receipts as well as track revenue daily
  • Make bank deposits daily
  • Supervise all staff and coordinate work to ensure productive operations at all hours
  • Initiate and manage periodic special store events and interaction with the community

Requirements: 

  • Bachelors Degree preferred
  • Demonstrated service orientation required
  • Minimum of 5+ years work experience in a management/supervisory role in a retail environment required
  • Excellent time management and prioritizing skills required
  • Demonstrated ability to train and motivate staff required
  • Skills to monitor and assess staff performance required
  • Basic office administration skills required
  • Basic computer skills required
  • Excellent teamwork and team building skills
  • Able to effectively communicate both verbally and in writing
  • Strong customer service and troubleshooting skills
  • Effective communication with individuals at all levels of the organization
  • Able to plan and organize work effectively and ensure its completion
  • Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
  • Ability to learn and adapt to sales opportunities quickly
  • Professional, responsive, and positive work attitude is essential
  • Meticulous records maintenance skills required

Salary / Benefits / Contact Information<

MonkeySports offers a competitive salary/bonus package, an incredible work environment, and career advancement opportunities

Qualified applicants can contact MonkeySports at jobs@monkeysports.com

Resumes can be emailed to jobs@monkeysports.com or faxed to 714-242-7113

 


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