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Woodbridge, NJ
Reports To:<
Executive Management
Summary:
The General Retail
Manager is responsible for the daily operations and
profitability of the store according to set goals and
business objectives. Daily operations include Sales
Management, Merchandising, Human Resources / Staff
Development, Inventory Control, Safety and Sanitation,
Security / Loss Prevention, Customer Satisfaction,
Overall Labor Scheduling and Staff Supervision,
Community Involvement, Special Event Management, Store
Marketing, Expense Control and Overall Store
Profitability.
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Greet and assist customers in a way that models
exemplary conduct to other staff
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Maintain a professional demeanor with customers and
staff
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Provide an effective recruiting program and develop
promotable candidates at all levels
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Train and develop staff to provide customers with an
exception shopping experience
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Train and develop staff to be exceptionally
knowledgeable of the products and services offered
by the company and the trends in the sports serviced
by the company
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Ensure that all health, safety and security
regulations are adhered to and required standards
are met
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Maintain adequate stock through efficient inventory
management
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Display all merchandise and ensure all window
presentations and floor displays comply with company
requirements
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Take inventory each calendar quarter with weekly
spot checks as may be required
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Maintain and secure all company assets
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Increase sales, expand markets, and promote business
to meet the goals within provided guidelines
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Ensure company requirements are followed for
checking deliveries and packing slips
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Track all expenditures
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Assist in creating accurate sales forecasts
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Assist in creating budgets
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Ensure store shelves and displays are always stocked
and that items are well presented with correct
pricing
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Record and track prices in a place accessible to all
staff if needed
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Recommend price adjustments in line with changing
market conditions
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Provide management with required sales, staff and
other assigned performance reports
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Adequately schedule staff and process payroll
according to company requirements
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Ensure that all staff are trained to handle cash and
all other payment methods
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Ensure adequate training for operating the cash
register to ensure seamless customer service
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Hold staff accountable for cash box deficits
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Balance sales, print and record receipts as well as
track revenue daily
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Make bank deposits daily
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Supervise all staff and coordinate work to ensure
productive operations at all hours
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Initiate and manage periodic special store events
and interaction with the community
Requirements:
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Bachelors Degree preferred
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Demonstrated service orientation required
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Minimum of 5+ years work experience in a
management/supervisory role in a retail environment
required
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Excellent time management and prioritizing skills
required
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Demonstrated ability to train and motivate staff
required
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Skills to monitor and assess staff performance
required
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Basic office administration skills required
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Basic computer skills required
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Excellent teamwork and team building skills
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Able to effectively communicate both verbally and in
writing
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Strong customer service and troubleshooting skills
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Effective communication with individuals at all
levels of the organization
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Able to plan and organize work effectively and
ensure its completion
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Well-defined sense of diplomacy, including solid
negotiation, conflict resolution, and people
management skills
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Ability to learn and adapt to sales opportunities
quickly
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Professional, responsive, and positive work attitude
is essential
-
Meticulous records maintenance skills required
Salary /
Benefits / Contact Information<
MonkeySports offers a competitive salary/bonus package,
an incredible work environment, and career advancement
opportunities
Qualified applicants can
contact MonkeySports at
jobs@monkeysports.com
Resumes can be emailed to
jobs@monkeysports.com or faxed
to 714-242-7113 |